FAQ

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How can I make my beautiful flowers last?

To extend the life of your flowers, please follow these tips

Trimming Stems: Cut 1-2 inches off the stems at a 45-degree angle to aid water absorption with a very sharp pruning knife or garden scissors.

Fresh Water: Add whole or part of the flower food to the water. Please change the water every 2-3 days to keep it clean and clear of bacteria.

Remove Leaves: Submerged leaves can lead to bacterial growth, so remove any that fall below the waterline.

Avoid Sunlight and Heat: Place your flowers away from direct sunlight and heat sources to prevent wilting.

Cool Environment: Keep flowers in a cool room overnight, away from drafts and ripening fruit, to prolong freshness.

I love your style but I cannot find online what I am looking for, what do I do?

Please call the shop on 01943 968118 and speak to the team, we can help you with your specific wishes and create your personal bespoke design. 

Can I order flowers for delivery?

Yes, we offer flower delivery services. You can place an order online, over the phone, or visit our store. Choose from our curated arrangements for various occasions, and we'll ensure timely delivery to your specified location. Our delivery area is North Leeds, Otley, Askwith, Pool and Weeton. Burly in Wharfdale, Ilkley, Addingham, Silsden and Skipton area. If you are not sure please contact the shop and speak to the team on 01943 968118.

I have ordered flowers, what time will my flowers approximately be delivered?

We deliver our flowers up till 7pm on the delivery day booked, we make exemptions for funeral and wedding arrangements. In case of adverse weather conditions please allow another 24 hours, if this happens we will inform you personally. 

Where do my flowers and plants come from?

We belief in ethically sourcing and use carefully selected suppliers who are aligned with our views. These suppliers are near and far and the location will be subject to the time of year, their quality and of course availability. 

What are your views on sustainability? 

We recycle and use greener well considered options where possible in all areas of the business. We are also aware and careful around the use of biodegradable man-made products as there are unfortunately no official standards and guidelines in the UK on such at the moment however owe keep a close eye and review monthly. 

We prefer to avoid polluting pure and beautiful organic/ part organic compost heaps around the country and prefer to use recyclables over biodegradables till there is clear path and guidelines confirmed on biodegradable. 

You can return our branded grey Erica Berry Flower boxes for us to reuse, to encourage you will receive a £2.50 discount on your next flowers in water (aqua pack) purchase.

Based in Ilkley, Yorkshire we deliver to:

Addingham, Askwith, Beamsley, Ben Rhydding, Bolton Abbey, Burley-in-Wharfedale, Broughton, Burley Woodhead, Cringles, Clifton, Denton, Draughton, Eastby, Embsay, Farnley, Gargrave, Guiseley, Ilkley, Langbar, Leathley, Menston, Middleton, Nesfield, Otley, Pool, Silsden, Skipton, Timble, Weeton & Weston.

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